Vendor Standards

To maintain The Op Shop’s reputation as Rochester’s premier vintage store, all vendor products must meet the following guidelines:

🧵 Product Quality:

  • All items must be vintage (20+ years old) or handmade.

  • Items must be clean, unwrinkled, and in saleable condition (no major tears, stains, or odors).

  • Condition issues on older items must be noted on the tag and reflected in pricing (e.g., “sold as is: sunspot on right shoulder”).

  • Altered or cropped pieces must be labeled accordingly.

💰 Tagging & Pricing:

  • Use The Op Shop Pricing Guide to price items appropriately.

  • All products must include:

    • Your vendor/brand name

    • Item description & era (e.g., “90s silk blouse”)

  • Over- or under-priced items may be removed or adjusted by staff.

🧺 Rack & Display Expectations

  • Keep displays clean, organized, and seasonally appropriate.

  • Hang garments properly (buttoned, zipped, no dragging gowns).

  • Use pants hangers for pants; shoes must be on tables, not floors.

  • Use the “two finger rule” — no overstuffed racks.

  • Refresh your inventory regularly to maintain appeal.

  • Clearly mark sale items (e.g., red tag).

Vendor Benefits

💸 Weekly Payments: Get paid every week via Venmo — fast, easy, and reliable.

🛍 Affordable, Creative Space: Make it your own and showcase your unique style.

📊 Sales Reports & Business Support: Access detailed weekly sales reports, expert feedback, and year-end summaries for tax season.

🧠 Expert Insight: Our team brings 50+ years of vintage and thrifting knowledge to help you stay on trend and price competitively within the Rochester market.

🧼 Professional Space Maintenance: We handle cleaning, organization, and display upkeep so your goods shine in a polished, cohesive space.

🛒 Curated Merchandising: Our staff highlight and reprice rare, coveted, and in-style items to ensure you earn what your pieces are worth.

👥 Customer Connection: We build lasting relationships with customers and help them discover and appreciate sustainable, vintage fashion.

📢 Strong Online Presence:

  • Monthly e-newsletters to 2,000 subscribers

  • Instagram community of nearly 10k followers

  • Vendor features and direct customer interaction

  • Ongoing social media ad campaigns

🏫 Local & Community Partnerships: We collaborate with the Rochester community to boost visibility and drive foot traffic.